Frequently Asked Questions

Can I order single plants or mixed bundles?

In order to keep prices competitive, we only accept orders for bundles of 5 or 10 plants per variety. We also have pre-selected bundles of five or ten plants available with the varieties selected by us at the time of dispatch.  If you have a large planting scheme and require multiple varieties in different quantities - please Contact Us with details of your requirements.

I am looking for a specific variety that is not on your website - can you source it?

We can source many varieties that are not grown by ourselves.  Please Contact Us and we'll do our best to help.

I am not sure which variety to buy - can you help?

Yes! Please Contact Us with an idea of why type and colour of rose you are looking for with details of any specific planting conditions and we will give you our recommendations.

Why are your roses only available from November to March?

Bare root roses are a seasonal product that take 18 months to grow and are generally lifted annually in October once the plants are dormant for dispatch in November.

Can your roses be grown in a pot? Do you sell potted roses?

Whilst most patio varieties will be quite happy in a large pot, bare root roses are intended to be planted into an open space in the garden and may not flourish to their full potential in a pot.  Please see our Planting and Aftercare Guide for more details.  We do not sell any potted roses.

When should I place my order and how can I pay?

Although our roses can only be dispatched in November, we start taking orders the previous May and advise placing orders as early as possible to avoid disappointment as popular varieties sell out quickly.  You can pay buy Apple Pay, Paypal, VISA or Mastercard.

Are your roses guaranteed?

Yes, they are guaranteed for the first summer after planting.  Any plant that fails to grow to a satisfactory standard will be replaced. All we ask is that you return the failed plant and pay a flat rate of £5.00 towards the delivery cost Of replacements.  See our Terms and Conditions for full details.

When will I receive my order?

Bare root roses are seasonal and only available from November - March.  Orders placed April - October are dispatched in November the same year.  Orders placed November -  March are dispatched monthly.  Please see our Delivery page for more details.

Can you send me a printed catalogue?

In line with our Sustainability Policy, we no longer produce paper catalogues, but all varieties can be viewed on our website, or drop us a line if you are unsure about what to order.  We can source many other varieties from trusted suppliers if you are looking for something specific. We have a digital catalogue you can download.

Subscribe

We won’t bombard you with emails or pass your details on to any third parties, we’ll only ever send seasonal rose care advice.